Refund policy
Returns, Exchanges & Refund Policy
Everything you need to know about exchanging or returning your products.
📅 1. Return Right (Conditions)
You have the right to request a return within 14 days of receiving your order (applies to all European Union orders without requiring justification).
For a return to be accepted, the product must meet the following conditions:
- Must be in its original condition (unworn and unused).
- Must bear all original tags.
- Must be in its original packaging.
- Must be accompanied by the receipt or other proof of purchase.
📩 2. Return Process
• Contact: Before sending any product back, please contact us at yaloubashop@gmail.com to declare your request.
*(Products returned without prior notice will not be accepted).*
• Instructions: Once your request is approved, we will send you detailed instructions for shipping the parcel.
📍 Returns Shipping Address:
Geniki Taxydromiki, Liosion 78, Acharnes, Postal Code 136 75, Greece.
🎁 3. Product Exchanges
Free First Exchange: Your first product exchange is provided completely free of charge, including shipping costs!
⚠️ 4. Defective / Incorrect Items
Please inspect your order upon delivery. If the product is defective or you received the wrong item, contact us at yaloubashop@gmail.com.
💳 5. Refund
• Return Shipping Costs: In case of a refund, return shipping costs are borne by the buyer.
*Delays: If more than 14 business days have passed since approval, please contact us.
Have any questions regarding your return or product exchange? Feel free to contact us:
ZIP: 13671, ACHARNES, GREECE
