Terms of service

LEGAL INFORMATION

Terms of Service

Please read these terms of service carefully before using our website.

📌 1. General Information

This website is operated by YALOUBA SHOP. By accessing, browsing, or making a purchase through this website, you fully accept these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

💻 2. Website Usage

Use of this website is permitted for lawful purposes only. The user agrees not to:

  • Use the website for any unlawful activities.
  • Infringe upon intellectual property rights.
  • Transmit malicious software or viruses.
  • Attempt unauthorized access to website systems.
  • Interfere with the proper operation of the website.

YALOUBA SHOP reserves the right to restrict or terminate access for any user violating these terms.

🛡️ 3. Certifications & European Standards

• Sunglasses: All sunglasses feature UV400 lens absorption following EU Directive 89/686/EEC and comply with the sunglasses standard: NF EN 1836+A1:2007 (or NF EN / 2005 / A1: 2007).

• Reading Glasses: Reading glasses carry Annex II + Annex III MDR certification and comply with the provisions of Regulation (EU) 2017/745 for Medical Devices (MDR).

🕶️ 4. Products and Availability

We make every effort to ensure that product photos, descriptions, and specifications are as accurate as possible. However, minor color variations may occur due to screen settings or lighting. Product availability is subject to change without prior notice.

🏷️ 5. Pricing

All prices are displayed in Euros (€) and include applicable V.A.T., unless stated otherwise. YALOUBA SHOP reserves the right to modify prices at any time without prior notice. Price changes will not affect orders that have already been completed.

🛍️ 6. Orders

Upon completing an order, you will receive an email confirmation. YALOUBA SHOP reserves the right to cancel or decline any order in cases such as:

  • Incorrect pricing due to technical errors.
  • Product stock unavailability.
  • Suspected fraudulent activity.
  • Incomplete or inaccurate customer information.
  • Misuse of store services.

✓ In the event of order cancellation, any payment made will be fully refunded to the customer.

💳 7. Payments

The online store supports the available payment methods shown during order checkout. All electronic transactions are processed through secure payment systems.

🚚 8. Shipping

Shipments are delivered to the countries specified on our website. Estimated delivery times are indicative and may vary due to courier carriers, public holidays, or unforeseen circumstances.

🔄 9. Returns & Exchanges

Returns and exchanges are processed in accordance with our applicable Refund Policy. Prior to making any return, the customer must contact YALOUBA SHOP.

🔒 10. Intellectual Property

All content (images, logos, designs, text) is the intellectual property of YALOUBA SHOP. Any copying or reproduction without written permission is strictly prohibited.

⚠️ 11. Third-Party Links & Limitation of Liability

YALOUBA SHOP is not liable for third-party link content, temporary website downtime, technical issues beyond its control, courier carrier delays, or force majeure events.

*The total liability of the store is limited up to the amount of the customer's order value.

⚖️ 12. Data Protection, Amendments & Governing Law

• GDPR: Personal data processing is conducted in compliance with our Privacy Policy and the General Data Protection Regulation (GDPR).
• Amendments: We reserve the right to amend these terms at any time. Changes take effect upon publication.
• Governing Law: These terms are governed by Greek Law and EU Law. Competent courts are the courts of Greece.

YALOUBA SHOP

VAT ID: EL166776348

For any questions or clarifications regarding our Terms of Service, please feel free to contact us:

📍
Address: YA1 MAKEDONIAS, LYKOTRYPA 7
ZIP: 13671, ACHARNES, GREECE
📧
📞